Vacancy for Software Support Executive at eZee Technosys Pvt. Ltd.

By | February 3, 2018

Vacancy for Software Support Executive at eZee Technosys Pvt. Ltd.

Roles & Responsibilities:

  • Be able to understand nature of client issues and resolve them in timely and efficient manner.
  • Responsible for resolving client issues via personal visit, Live Chat, Email, Phone and Remote software.
  • Self-motivated and be team player.
  • Meeting customer placed throughout the GOA region, maintain good relations with them, solving their technical queries and get their issue resolved
  • Customer focused: Flexible enough to solve the customer at any given time
  • Maintain policies and procedures when working with clients and provide appropriate information.
  • Collaborate with team members on knowledge transfer, procedures and -standards.
  • Maintain accurate records of daily communications and issues resolve

 

Requirements:

  • Strong verbal and written communication skills in English.
  • Good computer knowledge.
  • Self-motivated and a team player.
  • Excellent attendance and punctuality.
  • Excellent customer service skills.

If interested kindly share your updated resume

 

Name: Samarth Ragiwar
Email: samarth.ragiwar@ezeetechnosys.com
Contact no.: 9978999039
Website: http://www.ezeetechnosys.com/

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